• Persons who make reservations from this website accept the general terms and conditions.
  • Cash payments for the transfer will be made to the driver in the currency that was chosen at the time of the reservation booking.
  • We are committed to provide transfer services with the prices that were declared in the confirmation form.
  • The confirmation e-mail that is sent to you by our company guarantees your transfer reservation.
  • Non-transmitted, delayed or incomplete e-mails due to errors caused by internet data accessibility is not our company’s responsibility. In such cases, please contact us.
  • For any flight delays or early arrivals that may occur, please e-mail or call and provide us with the new details.
  • According to law and our company policy, the parent needs to fix the baby seat, infant seat or booster accordingly for the child. Our driver can only give technical advice to you.
  • During the booking, it is the customer’s responsibility to provide the correct mobile phone number - correct e-mail address details, otherwise we shall not be held responsible for problems encountered.
  • The prices are for vehicle not Person.
  • Loading and taking control of the luggage and luggage count are under the customer’s responsibility.
  • Our vehicle will only provide transfer services to the address that was requested in the booking form.
  • Our company will provide, if available, an alternative vehicle and/or inform you if we are unable to do so for any problems caused by mechanical defects, traffic accidents and/or similar situations that may cause the transfer service to not initiate or continue. We will refund your money for the transfer payment made and/or will pay the difference of another vehicle that you arranged yourself.
  • After customs and luggage pick-up, you will be greeted by our driver or greeter at the arrivals gate with a logo sign written with your name and surname which you entered on the booking form.
  • The prices stated in our website include VAT, vehicle, driver, fuel, parking and highway fees. If the customer requests to go to a different location or city or more than one location or requests to stop for shopping or visiting then according to the customer’s demand, an extra fee will be charged.